Peasmarsh Petrol Station

Main Street
Peasmarsh
Nr Rye
East Sussex
TN31 6YD

Contract: Full time

Hours: Flexible

Job Description:

In this role you will have the overall day to day responsibility of the petrol station & all of its various functions within. Jempson’s Ltd is seeking a self-motivated supervisor who enjoys working with the public and who can support our current team and improve the customers shopping experience. The ideal candidate will be highly organised, detail focused & dedicated to providing exceptional customer service and who can also be flexible with work hours as the role includes evenings, weekends and holidays.

Essential Duties & Responsibilities:

· Welcome each customer with a smile & friendly greeting
· Replenish, date check & rotate stock accordingly
· Take in supplier & Fuel deliveries
· Undertake fuel dips & complete reconciliations
· Be the first point of contact for customers with queries or complaints face to face or via the telephone
· The ability to manage confrontation whilst remaining calm and professional at all times
· Operate tills, scanners & credit/debit card terminals, also the Paypoint and Evri systems
· Collect payments & issue refunds and exchanges when required
· Maintain an accurate cash drawer
· Keep the till & shop areas clean and orderly
· Assist customers with the site’s facilities
· General site up keep and maintenance including trolley collection from the car park
· Maintain compliance with all Forecourt Operating Procedures including the health & safety measures as stated
· Maintain compliance with all Jempson’s company policies and procedures, including age checking

Qualifications & Skills:

· A positive, helpful attitude toward customers, including the ability to speak clearly and convey information accurately
· Excellent customer service skills
· Previous knowledge of till operation, including cash, credit cards and till receipts is advantageous but not essential as full training will be given
· The ability to maintain regular, punctual attendance is essential
· Must be physically fit and have the ability to carry heavy loads
· Reliable transportation is required

Extra Roles & Responsibilities as Supervisor:

· Staff Rotas / Holiday
· Staff retention
· Staff training & development
· Problem solving capabilities
· Working within Budgetary parameters
· Source new suppliers as necessary
· Ordering of stock & adding it to the Jempson’s internal computer system when delivered
· Administer the ‘Forum’
· Checking prices charged are correct
· Ensuring prices charged to customers are also correct
· Ensuring all labelling is correct
· Visual Merchandising
· Wet Stock control – ordering and monitoring. Strategic buying
· Planning and executing stock taking in a timely & accurate fashion
· Plan & control Stock taking
· Ensure all food items are properly stored and at the appropriate temperatures
· Ensure all relevant paperwork & records are completed and up to date
· Ensure the site is always ready for an unannounced EHO visit
· Ensure all staff are adhering to the Health & Safety Regulations
· Ensure all staff are adhering to the Forecourt Operating Procedures
· Ensure Alarm system is covered for call outs. No 1 & No 2

Apply for this position:

If you would like to apply for this position please complete and return an APPLICATION FORM to:

Nigel Carter - nigel@jempsons.com,  Jempson’s Peasmarsh Petrol Station ,  Main Street ,  Peasmarsh ,  Nr Rye ,  East Sussex TN31 6YD